PC/Mac Support

Don’t Wait Until Problems Occur, Take a Proactive Approach to Computer Support

Zymphony Technology Solutions has the capability of providing IT support for the blended Mac Computers/Windows workspace. With both PC and Macintosh specialists, we are able to manage your systems via on-site or remote support, no matter which workspace you use.

Our computer support services can assist with:

  • Desktop Security & Performance Monitoring
  • Anti-Virus & Software Security Patch Alerts
  • Microsoft Operating System Patch Management
  • Service Desk and Remote support for PC hardware and standard software
  • Software Installation & Security Updates
  • Desktop Policy Enforcement
  • Inventory RAM, hard drive space and programs
  • Track warranties and service agreements

The stability and security of your computers are our greatest concerns. We test all patches in-house before sending them to your network. Rather than allowing an automated system to install a patch intended to prevent a potential problem - and actually causing one - we test everything for you. It’s only after we feel confident it’s safe that we apply it for you. Help from a real person is always just a phone call away with our 24x7 live tech support.

We can resolve an issue more than 90% of the time by using our secure, Remote Control software, saving you time and money. Of course, should an on-site call be necessary, we’ll be there... in a hurry. Our emergency team is available 24x7.

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