Don’t Wait Until Problems Occur, Take a Proactive Approach to Computer Support
Zymphony Technology Solutions has the unique capability of providing IT support for the blended Mac Computers/Windows workspace. With both PC and Macintosh specialists, we are able to manage your systems via on-site or remote support, no matter which workspace you use, to support your network computing infrastructure.
Our IT support can assist with:
- Desktop Security & Performance Monitoring
- Anti-Virus & Software Security Patch Alerts
- Microsoft Patch Management
- Managed Defense (email, virus & spam protection)
- Software Installation & Security Updates
- Desktop Policy Enforcement
- Inventory RAM, hard drive space and programs
- Track warranties and service agreements
- State-of-the-Network performance report card
The stability and security of your computers are our greatest concerns. We test all patches in-house before sending them to your network. Rather than allowing an automated system to install a patch intended to prevent a potential problem - and actually causing one - we test everything for you. It’s only after we feel confident it’s safe that we apply it for you. Help from a real person is always just a phone call away with our 24x7 live tech support.
We can resolve an issue more than 90% of the time by using our secure, proprietary IMS Remote Control software, saving you time and money. Of course, should an on-site call be necessary, we’ll be there... in a hurry. Our emergency team is available 24x7.