• Zymphony
  • About

    About Zymphony

    About Us

    Founded in 2003, Zymphony Technology Solutions is a premier provider of business technology solutions and managed IT services for companies ranging from small to medium sized businesses to Fortune 500 organizations. We help companies more efficiently manage their IT infrastructure and provide end to end solutions that incorporate cloud computing, internet marketing, custom application development, business intelligence and business optimization software. Our flexible, innovative approach allows organizations to focus on their core business processes while getting the most return on their IT investment.

    Our Mission Statement

    "Our mission is to deliver the highest value to our customers, partners, employees and stakeholders as a premier provider of technology solutions. In a competitive marketplace, we will be your trusted advisor to choose the right technology solution for your business."

    Our Core Values

    Zymphony Technology Solutions operates by a set of core values we believe are critical to creating an environment where our employees and clients have no reason to ever leave. Zymphony Technology Solutions believes that if our firm cares for our people, our people will care for our clients, which will in turn remain loyal, happy clients for years to come.

    Zymphony Technology Solutions' performance has been recognized by our clients and community for our contributions. Our clients have demonstrated their appreciation for our work by very high customer satisfaction ratings, accelerating growth and strong client retention percentages. The community has recognized our accomplishments through press coverage and award recognition.

    Whether your company needs customized IT solutions or strategic consulting, the Zymphony team combines in-house expertise with the highest level of business partnerships, allowing customers to fulfill their own core business objectives more effectively.

    Contact us today for more information.

    Executive Profiles


    Rick Lott

    As co-owner of Zymphony Technology Solutions, Rick Lott oversees all aspects of business operations during a period of high growth and significant change in the IT industry. With over 25 years as a corporate and community leader, Rick provides the vision to realize the company’s mission of providing world class IT solutions and services for our clients.

    As a fourth generation Plant City native, Rick began his career at Danka in 1980 as a copier tank cleaner. Over the years, he was promoted to many leadership positions including Vice President of the Central US and Vice President of Mergers and Acquisitions. In 1996, he combined his considerable industry expertise with Tom Frederick to launch Zeno Office Solutions, a premier provider of copier, print and back office solutions. Under his executive leadership, Zeno grew to over 360 employees and $65 million in revenue and was acquired by Xerox in 2013.

    A lifetime entrepreneur, Rick has co-founded successful organizations such as Matrix Medical, Benefit Resources Group and Oracle Home Health. Today, Rick turns his passion and dedication to Zymphony Technology Solutions to drive the next generation of innovative solutions in the IT industry. As a leading provider of IT products and services, Zymphony combines best of breed technology solutions with the high touch personalization of a world class services firm.

    Deeply committed to community service and advocacy, Rick served three terms as Mayor of Plant City and continues his involvement as a City Commissioner serving from 2003 to the present. During his tenure, he has served on the High Speed Rail Commission, the Hillsborough County Transportation Task Force and the State of Florida Economic Development Committee with Jeb Bush. Currently, Rick sits on the Plant City Metropolitan Planning Board, The YMCA Board and is Chair of the Plant City Chamber of Commerce. Rick is currently married and resides in Plant City with his wife and 4 children.


    Tom Frederick

    Tom Frederick leads the strategic direction and overall vision for Zymphony Technology Solutions. With over 20 years of executive business leadership and sales expertise, Tom is involved in all aspects of daily operations and corporate culture to ensure Zymphony is positioned for innovation and long-term growth.

    Tom first showed his flair for business success at the tender age of 11 where he was named Entrepreneur of the Year by Executive Enterprise Magazine. In his hometown of Cocoa Beach, he sold sodas on the beach launching a long and distinguished sales career. After college, Tom joined Harris 3M in sales and later worked as a Regional Vice President for Danka where he helped guide the company from $500K in annual revenue to over $3.3 billion. Combining his copier and technology experience with partner Rick Lott, in 1996 he co-founded Zeno Office Solutions out of Tampa, Florida. Zeno launched with 18 employees and under Tom and Rick’s veteran leadership the company grew to over 360 employees and over $65 million in revenue.

    After Zeno was acquired by Xerox, Tom turned his passion and commitment to the next evolution in his career with Zymphony Technology Solutions. As a premier provider of technical services, Zymphony provides managed IT services, cloud computing, internet marketing, custom application development and business optimization software solutions. In a competitive industry that continually looks for the next big innovation, Tom and Rick bring their combined four decades of experience and considerable vision to expand this best in class service organization.

    Tom maintains involvement within leaders of the business community by serving on the Board at KLL, HP and Ricoh. He graduated from the University of Florida with a Bachelor’s degree in advertising.

    Philanthropy

    At Zymphony Technology Solutions, we believe that giving back to our community is more than a good deed, it's our responsibility.

    Not only does Zymphony Technology Solutions have a commitment to its employees, but we also have a deep commitment to making a difference in our community. ZTS strongly believes in giving back through active support of area charities with donated time, energy, discounted/pro bono services and financial resources.

    All philanthropic activities stem from a corporate philosophy built on the basic principle of respect for individuals and sharing joy with our customers, associates, employees and society. At the heart of our contributions is a strong belief that service to others makes the world a better place. This isn’t just a nice phrase. It’s a core value that we take seriously.

     

    • The Ronald McDonald House
    • Special Operations Warrior Foundation
    • Coordinated Child Care of Pinellas
    • Metropolitan Ministries
    • Gulf Coast Youth Choir
    • Gaither High School Band
    • Orlando Science Center
    • Trinity Cafe
    • Citrus Park Elementary
    • Junior Achievement
    • Plant City Food Bank
    • YMCA

    Testimonials

    I wanted to take this opportunity to thank you for such an excellent IT transition yesterday. The upfront work that the team did ahead of the launch really paid off yesterday. In fact, the change was so transparent that some of our employees asked me when we were going to change? I said to them "we already did." I have never seen a complete IT changeover go so smoothly. I credit Michael Douglas, Richard Jacobson, and yourself for that. The work was well timed, thorough, and as I understand it issues were resolved immediately along the way. I feel we have placed our IT support in very experienced and capable hands. I came in today knowing we are secure and protected. Here's to a bright future together!

    Vice President, Industrial Manufacturer

    Zymphony provides us with outstanding service. Their knowledge of technology left us with a feeling of confidence and control, and their sensitivity to downtime and staying on budget was realized by upfront planning and solid remote support of our new wireless network. Zymphony provides us with hardware and software purchasing assistance, ongoing relevant IT advice and is always available and reachable before, during and after specific projects. They quickly proved that they value our business and always followed up promptly to our inquiries, quite often proactively beating us to the punch. We highly recommend Zymphony!

    Chief Financial Officer, Non Profit Organization

    The Peachtree upgrade went very well. You guys did a very good job handling just a couple of worrisome situations (proper serial number & other code locations). The engineer was very patient and professional, and he understood our time constraints. His follow up afterwards (sending detailed procedures and notes to OC for later-scheduled upgrades) was impressive and very appreciated.

    Owner, Global Retail organization

    I have been extremely impressed with the quality of your engineer’s work, courteous manner of doing business and promptness of service. Honestly speaking, I would not consider calling another company as long as our engineer is available.

    Office Manager, Service Provider

    As a 100% Internet-based company, having a high quality email service is critical for us. Choosing Zymphony’s email hosting is one of the best decisions we have ever made. The service is flawless and technical support is amazing, it has made a world of difference.

    CEO, E-Commerce Company

    We’ve been using Zymphony for many years now. The service is excellent, and response time is terrific. Their hosted solutions allowed us scalability and to grow our company, take on more clients and add more revenue. We are very happy and look forward to many more years of being an Zymphony customer.

    CEO, Accountability Firm

    How We Can Help You

    Zymphony Technology Solutions is the market leader in Managed IT, Co-Managed IT, IT outsourcing and IT consulting services for small to medium sized businesses. What sets us apart from our competitors is our exceptional depth of technical expertise combined with a genuine personal commitment extended to every partner.

    Contact us today for more information.

  • News & Events

    Awards

    Best Of Tampa Award
    Best of Tampa 2012 Five-Time Award Winner - 2008, 2009, 2010, 2011, 2012

    Tampa, FL – April 27, 2012 - The US Commerce Association Award Program recognizes outstanding local businesses that serve their local market. Each year, we identify companies that we believe have achieved exceptional marketing success in their local community and business category. These are local companies that enhance the positive image of small business through service to their customers and community.

    Tampa Chamber of Commerce Award
    Named Small Business of the Year by the Greater Tampa Chamber of Commerce

    Tampa, FL – September 28, 2010 - Zymphony Technology Solutions, a leading provider of managed services and technology solutions for small to mid-sized businesses, today announced that the company was named Small Business of the Year Award Winner in the 21-50 category by the Greater Tampa Chamber of Commerce. This is the company's third consecutive year as a finalist and first year as a winner.

    Award Fast 50
    Ranked #27 on the Tampa Bay Business Journal's Fast 50 Companies list

    Zymphony Technology Solutions ranked #27 on the Tampa Bay Business Journal’s Fast 50 companies list. The journal’s Fast 50 is a list of the fastest growing privately held companies in Tampa Bay over a span of three years.

    2010 Best Places to Work
    Named Tampa's Best Places To Work for the Third Consecutive Year

    Zymphony Technology Solutions was named one of the “Best Places to Work" in Tampa Bay by the Tampa Bay Business Journal. According to the Business Journal, the 2010 finalists represent the Tampa Bay area's most dynamic businesses and ones to watch in coming years. Zymphony Technology Solutions was honored as a finalist in the "big" category comprised of companies with 26-50 employees.

     

    Gulf Coast Business Review
    Makes Gulf Coast 500

    Zymphony Technology Solutions recognized as one of the top 500 companies on the Florida Gulf Coast by the Gulf Coast Business Review. The annual list ranks companies by revenues, in millions, according to each company’s fiscal year.

    Chamber of Commerce Award
    Zymphony Technology Solutions Named Finalist for Small Business of the Year by the Tampa Chamber of Commerce

    This award highlights the impact of small business on the community and celebrates the achievements of the best of the best in Tampa Bay. Companies are evaluated on financial success, community involvement and ethical business practices.

    Earth Charter US Sustainable Business Coalition
    Named a Sustainable Business by the Earth Charter US Sustainable Business Coalition

    Zymphony Technology Solutions has been named a Sustainable Business by the Earth Charter US Sustainable Business Coalition (ECUS). Developed by Earth Charter US, the Sustainable Business Awards recognized 18 Bay Area businesses whose efforts have demonstrated sustainable business practices that embrace social, economic and environmental responsibility. It focuses on People (employee and community well-being), Planet (environmental health), and Profit (economic performance).

    In The News

    in the news
    Sweet Symphony - Nov. 01, 2013

    Rick Lott and Tom Frederick won the entrepreneurial equivalent of the Super Bowl earlier this year when they sold Zeno Office Solutions, the office equipment supply firm they founded in 1996.

    Document management giant Xerox bought Zeno, with $65 million in annual sales, for an undisclosed sum in April. The firm still exists today, now under the name Zeno Office Solutions, a Xerox company. It has about 280 employees and nine offices across Florida, from its Tampa headquarters to Fort Myers, Sarasota, Jacksonville and Orlando locations.

    Read more...

    in the news
    Zymphony Technology Solutions named a partner in Host Committee's Small Business Network Directory

    The goal of the 2012 Tampa Bay Host Committee's Small Business Network is for Tampa Bay area small businesses to maximize their opportunities for the many corporations and Convention attendees who be coming to the Tampa Bay area in August 2012. This program intends to foster business opportunities for Tampa Bay area small businesses through matchmaking efforts and the legacy of our Small Business Network Directory.

    in the news
    Named Small Business of the Year by the Greater Tampa Chamber of Commerce

    Zymphony Technology Solutions has been selected for Business Leader's 2012 Top 50 Entrepreneur Award and the profile will be included in the February issue of Business Leader magazine among all the Top 50 Entrepreneurs winners.

     

    in the news

    MSPmentor 250 (2009 Edition), an annual look at the executives, entrepreneurs, experts, coaches and community leaders shaping the global managed services market.

    in the news
    Zymphony Technology Solutions Named MSPmentor's Top 200 Managed Service Providers in North America

    The MSPmentor 200 North America Edition is based on data from MSPmentor's global online survey, conducted October-December 2011. The MSPmentor recognizes top managed service providers based on a range of metrics, including annual managed services revenue growth, revenue per employee, managed services offered and customer devices managed.

    Press Releases

    Zymphony Technology Solutions Named to CRN’s Managed Service Provider Pioneer 250 List
    Company Recognized for Forward-Thinking Approach to Meeting the Needs of Today’s IT Channel

    Tampa, FL, March 10, 2014 – Zymphony Technology Solutions was named to CRN Magazine’s Managed Service Provider Pioneer 250 of CRN’s 2014 Managed Service Provider 500 (MSP500) list.

    Zymphony Technology Solutions, a premier provider of managed IT services and cloud computing today announced its position in the MSP500, a brand-new annual list which recognizes the top technology providers and consultants in North America whose cutting-edge approach to managed services puts end-user customers in the best position to improve efficiencies, cut costs and speed time to market for their own products and services. Read more about Zymphony at http://zts.com

    CRN’s MSP500 list features the top MSP Pioneer 250, who have a business model heavily weighted toward managed services focused on the small- and midsize-business market, of which Zymphony has earned a position.

    "We are honored to be recognized on CRN’s Managed Service Provider Pioneer 250 List. Business technology is changing at an incredibly fast pace," said Robert Atherton, Vice President of Sales and Technical Services of Zymphony Technology Solutions. "While we used to see new technologies introduced to the market every 12-18 months, we are now seeing that cycle reduced to every 6-8 months. Big Data Analytics, Cloud Computing, Public/Private/Mega Cloud, Cloud Backup/Disaster Recovery, Software as a Service, Hardware as a Service, Infrastructure as a Service, virtualization of servers and desktops, mobile computing, document management/workflow—all significant and evolving technologies that all businesses need to be aware of. But all that technology can also be confusing. Zymphony, as the experts in business technology, help guide our customers in creating a Cloud and Technology Strategy specifically for their business; determining the best way to utilize best-of-breed technology to reduce costs, increase efficiency, and simplify their workplace."

    "The managed services landscape continues to evolve rapidly as organizations are discovering they can impact both bottom-line and top-line growth," said Robert Faletra, CEO, The Channel Company. "When it comes to strong managed services and off-premise solutions, these companies are the industry’s proven leaders, showing just how they can change the game for their customers and we congratulate them on their success." Coverage of the MSP500 will be featured in the February/March issue of CRN.

    ABOUT ZYMPHONY TECHNOLOGY SOLUTIONS

    Founded in 2003, Zymphony Technology Solutions is a premier provider of business technology solutions and managed IT services for companies ranging from small to medium sized businesses to Fortune 500 organizations. We help companies more efficiently manage their IT infrastructure and provide end to end solutions that incorporate cloud computing, internet marketing, custom application development, business intelligence and business optimization software. Our flexible, innovative approach allows organizations to focus on their core business processes while getting the most return on their IT investment. Additional information can be found online at http://www.zts.com.

    Zeno Technology Solutions announces new company name
    Zymphony Technology Solutions

    Tampa, FL – October 7, 2013 – Zeno Technology Solutions, a premier provider of managed IT services and cloud computing today announced its new company name – Zymphony Technology Solutions, to accelerate growth and strengthen its position as a leader in IT outsourcing and consulting services.

    “We selected a name that we that we felt represented our unique identity in the marketplace and would demonstrate our full portfolio of solutions and services”, said Rick Lott, Co-owner of Zymphony Technology Solutions. “The name Zymphony Technology Solutions highlights the way our technology professionals orchestrate the right solutions for clients, and much as a symphony does, bring it together in perfect harmony. We feel the new name combines the best of leading technology solutions with the high touch personalization of a world class services firm.”

    Zymphony Technology Solutions will retain existing offices in Tampa, Orlando, Sarasota and Atlanta supporting over 350 businesses across various industries. Providing solutions in managed IT services, cloud computing, internet marketing, application development, business intelligence and business optimization software, Zymphony has the depth and breadth of services to support small to medium-sized businesses as well as Fortune 500 companies.

    “This is the perfect time to share the evolution of our company with the announcement of our new name,” comments Co-owner Tom Frederick. “Technology changes so rapidly that you need an ensemble of qualified professionals to help you implement, maintain and manage the right solutions to streamline your business. At Zymphony, our expertise is in making complex technology easy and cost efficient for our clients.”

    In support of the new name launch, Zymphony unveiled a redesigned website, www.zts.com featuring an expanded software development, business intelligence and business optimization suite of services.

    ABOUT ZYMPHONY TECHNOLOGY SOLUTIONS

    Founded in 2003, Zymphony Technology Solutions is a premier provider of business technology solutions and managed IT services for companies ranging from small to medium sized businesses to Fortune 500 organizations. We help companies more efficiently manage their IT infrastructure and provide end to end solutions that incorporate cloud computing, internet marketing, custom application development, business intelligence and business optimization software. Our flexible, innovative approach allows organizations to focus on their core business processes while getting the most return on their IT investment. Additional information can be found online at http://www.zts.com.

     

    Zeno Technology Solutions Qualifies for the Microsoft Cloud Accelerate Program - 12/03/2012
    Zeno Technology Solutions, leading provider of IT strategy consulting and managed IT services announced today it has qualified as a member of the Microsoft Cloud Accelerate program.

    Zeno Office Solutions Acquires Infinity Technology Solutions - 10/16/2012
    Zeno Office Solutions, a leading provider of copiers, printers, mailing and document management solutions, today announced the acquisition of Tampa-based Infinity Technology Solutions to capitalize on the burgeoning managed IT services and cloud computing markets.

    Infinity Technology Solutions Announces Acquisition of Online Marketing Company ArchiTech - 04/19/2012
    Infinity Technology Solutions today announced it has signed a definitive agreement to acquire ArchiTech Software & Web Solutions, Inc., underscoring its commitment to online marketing and software development..

    Newsletters

    Newsletter - June, 2012
    Microsoft Offers Windows 8 Release Preview
    Marketing Automation: Five Must-Do's for Achieving Maximum Efficiency
    Attackers Targeting Mac Users With Another OS X Trojan, SabPub
    Infinty News, Events and SPECIAL OFFERS!

    Newsletter - April, 2012
    Customers Find Success With Microsoft Private Cloud
    Marketing Automation: Five Must-Do's for Achieving Maximum Efficiency
    Infinity Events
    Special Offers for this Month

    Newsletter - March, 2012
    Don't Get Left at Sea by New Business Technology
    What Pinterest Teaches Us About Innovation
    Infinity Events
    Special Offers for this Month

     

    Newsletter - February, 2012
    Prevention Is Key: How to Prevent IT Security Issues
    5 Tips for Implementing a Succesfull QR Campaign
    Infinity Events
    Special Offers for this Month

    Newsletter - January, 2012
    Keeping You Secure in 2012
    Top 50 Entrepreneur Awards
    Rev Up Your Company’s Performance in 2012
    Office Locations

    Newsletter - December, 2011
    Did you know?
    Office Locations
    Does your IT strategy align with your business objectives?
    Referral Program
    Monthly Special

  • Design Portfolio

    Design Portfolio

  • Client Portal

    Client Portal

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  • Careers
  • Contact
    Zeno Technology Solutions

    At Zymphony Technology Solutions, we pride ourselves on providing managed IT services to 4 different areas. Our remote IT support combined with our on-site computer support can save you time, money and the headache of trustworthy IT provider.

    Tampa:

    877-977-4427
    4902 Eisenhower Blvd, Suite 250
    Tampa, FL 33634

    Sarasota:

    941-256-8800
    3293 Fruitville Rd, Suite 107
    Sarasota, FL 34237

    Orlando:

    407-478-8585
    777 E. Princeton St.
    Orlando, FL 32803

    Atlanta:

    404-389-4427
    5 Concourse Parkway, Suite 3000
    Atlanta GA 30328
877-977-4427
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MANAGED IT SERVICES

No question about it – your business cannot function if your IT infrastructure is unreliable. Zymphony provides proactive managed IT services to monitor and support your systems 24x7x365.

Managed IT Services to Grow Your Business


Your managed IT service, IT strategy consulting and remote and onsite computer support has to be state of the art. When it comes to growth, achieving your goals and profitability, you need a full service partner to take you where you want to go. As a Tampa managed IT provider with branches in Orlando, Sarasota, and Atlanta, we can supplement or become your business’ IT department and you’ll save money while gaining access to the latest technology.


Zymphony Technology Solutions was ranked among the Top 100 Managed IT Service Providers in the World by MSPmentor, so you’ll get one of the leading technology companies as a top of the line IT solution for your business and you’ll spend less doing it.Contact us now for a free consultation.



Read more about Managed IT Services...

CLOUD SOLUTIONS

Is your organization a good candidate for cloud solutions? Zymphony can help you design and implement the right solution whether on premise, in the cloud or a hybrid of the two.

Cloud Solutions - Smart Business Management


Zymphony takes away the burden of installing, managing and supporting your technology infrastructure - letting you focus on what you do best. Technology is constantly changing, creating an ongoing need for state-of-the art cloud computing equipment and service. Zymphony Technology Solutions provides your company with both by being one of the top cloud computing companies in the United States. Zymphony provides cloud solutions for your company with vital programs like:



Read more about Cloud Solutions...

OPTIMIZATION SOFTWARE

Does your business manage large volumes of data or have complex back end processes? Workflow management may be right for you…

Take Control and Streamline Your Business Processes With Process Automation


Chances are you are currently experiencing the symptoms of process problems: missed deadlines, inadequate information to make vital business decisions, unnecessary expenditures, lost documents, duplication of efforts… and the list goes on. Workflow automation eliminates these problems by bringing together your people, processes and information.


The knowledge and expertise of your workforce is built into the automated processes, providing everyone in the organization with the know-how needed to do their job quickly and effectively. The resulting process visibility and business intelligence allows for better-informed decisions and the ability to rapidly resolve issues. Your organization is empowered with an effective, cloud-based solution that drives your day-to-day business activities.


Read more about Business Optimization Software...

INTERNET MARKETING

Increase your exposure on the web with an enticing brand, an intuitive mobile optimized website, an aggressive SEO plan and a strategic marketing plan.

Internet Marketing – Your Online Presence


We can help develop a cutting-edge web presence that will produce and convert leads for your business. Especially now, your entire business identity is how you appear on the internet. If you don’t show up within the first few pages, it’s like you don’t exist. Our SEO service gives you the potential to reach targeted traffic by giving you the best possible chance to be on page one in Google, Bing or Yahoo. Our expert full-service internet marketing, search engine optimization and search engine marketing (SEO/SEM) department specializes in organic SEO and Pay-Per-Click (PPC), as well as optimized web design. Join us for:



Read more about Internet Marketing...

SOFTWARE DEVELOPMENT

The possibilities are endless Zymphony’s expertise in software development and web and mobile application development.

Managed IT Services to Grow Your Business


ZTS offers a full array of mobile, application and database development, application, data migration and integration, business intelligence solutions, data analytics and reporting assessments available to businesses. Our strategic, customized analysis and approach uncover efficiencies which can benefit your bottom line dramatically. Contact us now for a free consultation.


We provide the following web application development services:



Read more about Software Development...

STRATEGIC IT CONSULTING

Zymphony acts as a trusted advisor with strong capabilities in strategy, infrastructure planning, analytics and more.

Strategic IT Consulting


At Zymphony, we help companies evaluate their technology platforms while planning for future growth. Our business technology advisors will help to create a strategy that will work for both your short and long term goals and will maximize return on your technology investment.


Over time, companies can fall into a common trap of systems that have become a patchwork of disparate applications and solutions. Implementing technology should create efficiencies, not more work. Zymphony can help from strategic planning to technology implementation to ensure your solutions streamline processes and increase effectiveness without adding headcount.


Read more about Strategic IT Consulting...
 

HOW LARGE IS YOUR FIRM?

How Large is your Firm?

As your company grows, so must your IT strategy and approach. At Zymphony, we help companies from small to medium sized organizations to large scale enterprises.

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Microsoft Partner, Silver Midmarket Solution Provider, Cloud Accelerate
Corporate Headquarters - Tampa, Florida • 4902 Eisenhower Blvd., Suite 250 - Tampa FL 33634
Orlando, Florida • 777 E. Princeton St. - Orlando FL 32803
Sarasota, Florida • 3293 Fruitville Rd., Suite 107 - Sarasota, FL 34237
Atlanta, Georgia • 5 Concourse Parkway, Suite 3000 - Atlanta, GA 30328
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